Products
General frequently asked questions about our products

Can I upgrade my device's battery to a newer chemistry?
Ni-Cd, Ni-MH and Li-ion are all fundamentally different from one another and cannot be substituted unless the...
  

How are batteries rated?
There are two ratings on every battery: volts and milliamp-hour (mAh). The voltage of the new battery should...

How long do batteries last?
The life of a rechargeable battery operating under normal conditions is generally between 500 to 800...

I accidentally removed the card before shutdown was completed, and now I can't access the card. Is there any way to save the card and/or my data?
The card itself can most likely be saved by reformatting it in the device. This will cause the loss of all data on...

My new battery isn't charging. Is it defective?
New batteries are shipped in a discharged condition and must charged before use. We generally recommend an...

The Lithium Polymer (Li-Polymer) Battery
Lithium Polymer (Li-Polymer)A battery technology that similar to Lithium-ion. Perform the same task with Lithium-ion...

What is a "Smart" / "Intelligent" battery?
"Smart" / "Intelligent" batteries have internal circuit boards with smart chips which allow...

What is the "Memory Effect"?
Ni-Cd batteries, and to a lesser extent Ni-MH batteries, suffer from what's called the "Memory Effect"....

What is the different of Ni-Cd, Ni-MH and Li-ion?
Batteries in portable consumer devices (laptops and notebooks, camcorders, digital camera, etc.) are principally...